We handle audits, disputes, and deductions — you get your money back. You only pay if we recover your money.
1P RECOVERY SERVICE FOR VENDORS
We’re so confident in our results that we work 100% on a success basis — you only pay when we recover funds for you.
Just 35% of deduction errors ever show up in standard reports — the other 65% remain buried across millions of data lines inside your vendor account.
Get equipped with data you can trust to make critical business decisions in the context of your category and competitors.
Price claims occur when Amazon pays less than the agreed purchase order (PO) price, resulting in a short payment that affects the supplier’s margins.
Short claims arise when Amazon records fewer units received than were actually shipped, often due to scanning mistakes, damaged goods, or inventory miscounts.
Inventory compliance involves verifying that all credits, deductions, and payments align with inventory records — identifying duplicate deductions, missed credits, or unreported adjustments.
Invoice discrepancies refer to billing inconsistencies related to fees, promotions, or pricing terms that don’t match the supplier’s agreement or purchase order.
Co-op and other deductions include marketing or promotional expenses that retailers charge back to suppliers, sometimes incorrectly or beyond agreed budgets.
Chargebacks are fees retailers apply for alleged labeling, packaging, or preparation violations — even in cases where those compliance issues didn’t actually occur.
Our Amazon Retail auditing technology allows us to process hundreds of thousands of account lines in just 24–48 hours. That’s how quickly you’ll know the potential amount we can recover for you.
You only pay a 20% commission on the recovered funds when Amazon reimburses you in cash — simple as that.
We sign a Non-Disclosure Agreement (NDA) to guarantee that all your data is handled with the highest level of security and confidentiality.
Once the NDA is signed, we securely access your Amazon Vendor Central account with limited permissions — only to review the information needed to analyze deductions and chargebacks.
Start of the audit using
our technological and
operational models from
the beginning of the
account.
Within 24/48h we will
have the audit ready
and the potential
amount of money to be
recovered for the client.
After completing the audit, we show you the recovery potential from your Amazon account for the pas t5 years, providing a final estimate of the recoverable amount.
After that, we formalize the agreement and immediately begin the recovery work.
Thanks to our technology, know-how, and dedicated team, you’ll receive recovered funds in your account week by week. We take care of all claims — your team doesn’t need to do a thing.
Each month, we invoice a 20% fee on the amounts Amazon reimburses. Our average success rate is 91.4%.
About us
Some of the reasons why leading brands trust us
Proprietary technology and know-how
Powered by proprietary technology, we’re able to process millions of Amazon Vendor Central data points with unmatched accuracy. Our platform detects hidden deductions and chargebacks that most vendors never even notice, uncovering real recovery opportunities fast
Backed by deep expertise and more than €50 million recovered for leading brands, we know how to get results.
Frequently Asked Questions
NO. We only need limited access to the Vendor Central account through an invitation.
We analyze all types of recoverable concepts — including Shortage Claims, Price Claims, recoverable Returns, and other deduction categories such as inventory reconciliations, shortages, overbillings, Co-op errors, and compliance chargebacks.
It depends on the type of deductions disputed, the amounts involved, and other factors. On average, the first reimbursements from Amazon are usually received about 30 days after we begin submitting claims. Once payments start, Amazon continues resolving and crediting approved disputes progressively to your account.
Through Amazon’s normal settlements directly to your account.
We always aim to recover any amount, regardless of how old it is. However, the older the charges, the more limitations we may face within Amazon’s system. In most cases, we successfully recover amounts from the last 5 years. Our success rate is 91.4% of the total recoverable amount
We issue a monthly invoice for 20% of the total amount Amazon has credited to your account. If we don’t recover anything, you don’t pay anything — it’s a 100% success-based model.
You’ll be able to track all recovered amounts and reimbursements from Amazon through an interactive dashboard we share with you, which is updated with every new settlement received.
